Loading... Please wait...

Popular Brands

Ready To Know More?

get the latest news, updates, coupons,
and tips from pet enthusiasts like you.

FAQs

Topics

Pull Stop | Jump Stop

Pull Stop™

What is the ideal location for the front leg straps?

The front leg straps should be located between your pet's armpits and elbows. This range in location helps to ensure that the harness will stay on your pet throughout the duration of your walk.

↑ Back to Top

What is the ideal location for the chest strap?

The chest strap should be located in the middle of the chest , between the pet's neck and shoulders. The strap should be tight enough (meaning that you can easily fit two fingers between the strap and your pet) to prevent the strap from drooping down. This location helps to ensure that during the attempts of your pet to pull, that the harness stays in place throughout the duration of the walk.

↑ Back to Top

How tight is too tight for the elastic girth strap?

The elastic girth strap that is connected underneath your pet should be tight enough to hold the harness in the ideal position. This means that you should be able to easily fit two fingers in between the elastic strap and your pet. If the harness is too tight, it can possibly create discomfort for your pet or cause circulation issues if left on for extended time (greater than 24 hrs).

↑ Back to Top

What if I can't get the harness to fit the ideal locations for chest strap and front leg straps or I can't get the harness to fit at all?

The first step is to ensure that the correct size was chosen for your animal (see Description section of Pull Stop™). If the correct size was chosen, then follow the steps of the Owner's Guide. If the guide was followed and the ideal fit still can't be achieved, please call to help us understand the specifics of your situation. We may able to help you make the adjustments to the harness so that it will fit your pet.

↑ Back to Top

Is there a risk that the harness could slip off during a walk?

If the harness is not fitted correctly according to the Owner's Guide, then there is a risk that the harness could come off during a walk. It would depend on how far out of the recommended fitting the harness is and how strong your pet is. We offer a solution as a secondary measure in case the harness does slip off (see Pull Stop™ Secure Strap).

↑ Back to Top

Can my pet get hurt wearing the harness?

There is the possibility that for those dogs that are extremely aggressive and intent on pulling, that they exert so much force with their hind legs that the harness pulls the front legs back and causes the animal to fall forward. This is the process of learning for the animal that when it is wearing the harness and is on a walk that it isn't suppose to pull. The animal will discover on its own that if it pulls too hard it will lose its balance and potentially fall.

↑ Back to Top

Can I leave the harness on my pet unattended?

You can if fitted appropriately according to the Owner's Guide. There are minimal to no loose hanging parts if fitted correctly, however there is always the possibility that your pet can reach a strap or plastic part to chew. If you are going to leave the harness on, you should remove the strap that connects to the leash and reconnect the connectors on the front leg straps. We would recommend, however, to remove the harness when not in use to avoid any potential damage to your harness.

↑ Back to Top

How much of a reduction in pulling should I expect?

From the testing that we've performed, we've seen a 50% reduction or greater in total work associated with pulling. The absolute force that you feel at the leash is dependent on the size/strength of your pet. Bottom line is that you should notice a significant difference.

What can I do if I receive a defective product and I would like it replaced?

See the Return & Exchange Policy under the Support section for more details.

↑ Back to Top

What if I lose my owner's guide?

See the Pull Stop™ Guide under the Support section of our website.

↑ Back to Top

What if I am unsatisfied with the way the product performs?

We urge you to call us to help us understand the specifics of your situation. If you still wish to return the product, see our Return & Exchange Policy under the Support section for more details.

↑ Back to Top

Jump Stop™

What is the ideal location for the front leg straps?

The front leg straps should be located between your pet's armpits and elbows. This range in location helps to ensure that the harness will stay on your pet throughout the duration of your walk.

↑ Back to Top

What is the ideal location for the chest strap?

The chest strap should be located in the middle of the chest , between the pet's neck and shoulders. The strap should be tight enough (meaning that you can easily fit two fingers between the strap and your pet) to prevent the strap from drooping down. This location helps to ensure that during the attempts of your pet to pull, that the harness stays in place throughout the duration of the walk.

↑ Back to Top

How tight is too tight for the elastic girth and back straps?

The elastic girth strap that is connected underneath your pet should be tight enough to hold the harness in the ideal position. The elastic back strap should be tight enough such that when your pet is sitting, there is enough tension on the elastic back strap to hold the hind leg straps in a position that keeps them from slipping off of the hind legs. Ultimately this means that you should be able to easily fit two fingers in between the elastic strap and your pet. If the harness is too tight, it can possibly create discomfort for your pet or cause circulation issues if left on for extended time (greater than 24 hrs).

↑ Back to Top

What if I can't get the harness to fit the ideal locations for chest strap and front leg straps or I can't get the harness to fit at all?

The first step is to ensure that the correct size was chosen for your animal (see Description section of Jump Stop™). If the correct size was chosen, then follow the steps of the Owner's Guide. If the guide was followed and the ideal fit still can't be achieved, please call to help us understand the specifics of your situation. We may able to help you make the adjustments to the harness so that it will fit your pet.

↑ Back to Top

What if I can't get the straps that connect the front and hind leg straps to fit?

The first step is to ensure that the correct size was chosen for your animal (see Description section of Jump Stop™). If the correct size was chosen, then follow the steps of the Owner's Guide. If the guide was followed and the ideal fit still can't be achieved, please call to help us understand the specifics of your situation. We may able to help you make the adjustments to the harness so that it will fit your pet.

↑ Back to Top

Can my pet get hurt wearing the harness?

Since the function of the harness is to limit the range of motion of the front legs relative to the hind legs to prevent jumping, it is possible that your pet could attempt to run with the harness on and lose its balance and fall. Likely this will not happen, as your pet will quickly learn how the harness impacts its ability to run and jump.

↑ Back to Top

Can I leave the harness on my pet unattended?

As with other no jump harnesses on the market today, the harness is intended to prevent your animal from jumping up on people or out of backyards. Due to this fact, the harness will most likely remain on your pet unsupervised while you are away at work. Although the harness design has been optimized to fit well on your pet (following the Owner's Guide), it's always possible that your pet can reach a strap or plastic connector to chew. Work is under way to enhance this product that will prevent your pet from being able to reach any of the straps or connectors, which will bring you peace of mind while your pet is unsupervised. Therefore, it is recommended that you supervise your pet while wearing Jump Stop™ until you feel comfortable enough that if left unsupervised, your pet will not try to chew on the harness.

↑ Back to Top

How much of a reduction in jumping should I expect?

The extent to which the harness can stop your pet from jumping is dependent on the adjustment of the harness itself. The Owner's Guide details the steps for an appropriate adjustment. The more the adjustment is made to stop the jumping the closer your pet's front legs will be to their hind legs. A balance between controlling the jumping and allowing your pet to walk freely will have to be made on an individual level for each pet owner.

↑ Back to Top

What can I do if I receive a defective product and I would like it replaced?

See the Return & Exchange Policy under the Support section for more details.

↑ Back to Top

What if I lose my owner's guide?

See the Jump Stop™ Guide under the Support section of our website.

↑ Back to Top

What if I am unsatisfied with the way the product performs?

We urge you to call us to help us understand the specifics of your situation. If you still wish to return the product, see our Return & Exchange Policy under the Support section for more details.

↑ Back to Top